Access profile and Access Needed

DeIvory Gordon
Tera Guru

Hello, Two questions:

 

1. I am trying to complete an order guide, On the request on the SP, under "Access Profile" I select "SMSYardBoss", under "Access Needed" I should see "Aldata Suite-SMSYardBoss", but I see "No information found" On the Order Guide I opened "Rule Base" and opened the Rule page, "Access Profile" and "Access Needed" are filled in. Idk  why "Access Needed" is not populating.  The two other options "YardBoss" and "ScalesBoss" populate under "Access Needed"  after I select "Access Profile"

DeIvoryGordon_0-1709556701258.png

 

 

DeIvoryGordon_1-1709556701226.png

 

 

DeIvoryGordon_2-1709556701260.png

 

 

 

2. On the request on the SP, under "Access Profile", the options should be in the following order "ScaleBoss, YardBoss SMSYardBoss".  Under "Access Profile" and under "Order" I entered '1" for ScaleBoss, "2" for YardBoss and "3" for SMSYardBoss  However, the options so not display in this order.  Please see the screen shots.  Please help and thank you!

 

DeIvoryGordon_3-1709556701380.png

 

 

0 REPLIES 0