Add to cart button in Service Portal Button behavior

[Omkar Vaidya]

I want to disable this pop up box that comes up when Add to cart is clicked.

Not able to find out from where it is getting triggered.

[ShubhamGarg]

Hello @Omkar Vaidya ,

Two step process is enabled through system property "glide.sc.sp.twostep property". It must be set to true.

Make it false and save. It should work for you.

Reference documentation -

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0967213

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0778252

If my response helps you in any way, kindly mark it as Accepted Solution/Helpful and help in closing this thread.

Regards,

Shubham