Adding a dot-walked Tag field in Classic Agent Workspace don't display the value

jojioicap
Tera Contributor

Has anyone noticed that the display value of a dot-walked "Tag" in Classic Agent Workspace and Configurable Workspace is not showing properly, but it is shown correctly in the Native UI?

 

I was able to replicate the issue in my OOB instance as well.

 

Is there a work around for this?

 

Thanks!

1 ACCEPTED SOLUTION

Ankur Bawiskar
Tera Patron
Tera Patron

@jojioicap 

looks like a platform bug.

Please raise a case with ServiceNow for the same.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

2 REPLIES 2

Ankur Bawiskar
Tera Patron
Tera Patron

@jojioicap 

looks like a platform bug.

Please raise a case with ServiceNow for the same.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@Ankur Bawiskar 

I see. I have raised a case for this one. Thanks for your help.

Regards,

Joji