Additonal Comments not visible for snc_internal role

[indrajeetma]

I have created a custom table which is extended by Task table I have a user which is having 'snc_internal' role only my requriment is that to "snc_intenral" role user show additional comments on form so he can post into it I have tried creating table.none(read), table.*(read), table.comments(write) sla to snc_internal user but still its not visible to it the requriment is all field should be read only expect additonal comments . How can I achieve 

[RaghavSh]

Try below:

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0781688 

This doesn't seems to be a ACL issue.

[indrajeetma]

Not Worked I can't do form layout when I am a impersonated even after unimpersonating them tried this again impersonate him not worked

[RaghavSh]

@indrajeetma Is it working for admins?

Also you need to manually add comments and activities field to form, then it will be visible to all.

[Bhuvan]

@indrajeetma 

Your ACL looks fine, since it is a custom table you need to manually add Activity Formatter to the form and is expected behavior.

As per community guidelines, you can accept more than one answer as accepted solution. If my response helped to answer your query, please mark it helpful & accept the solution.

Thanks,

Bhuvan