After washington upgrade custome UI action not working

[Community Alums]

After washington upgrade custome UI action is not working, I checked for other instance which is not upgraded for that its working properly, checked condition and script everything is same on both the instances, also tried deactive and activate but nogo.

Any suggesion will be appreaciated.

[Community Alums]

Hi @Community Alums ,

For Custom UI Action, you will have to do a detailed Troubleshooting, please refer to the kb:

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0547282

[Community Alums]

Hi @Community Alums 

Already tried this but nogo.
UI action is visible but after clicking on it nothing happening.

[Community Alums]

@Community Alums ,

Please share the code used in the UI action.

[Maik Skoddow]

Please provide your implementation details (code, configurations & screenshots). Otherwise it's nearly impossible to help you