Agent Assist for Service operation workspace

nebiata
Tera Expert

I am having an issue though. I was able to add a Catalog item on Agent Assist. However, when an agent clicks that card, The agent should able to order or copy the link( to send to the user) in full view. Currently, when I click on the catalog item card, it will show me the text description from the service portal. 

 

Thank you

NA

1 REPLY 1

Abbas_5
Tera Sage
Tera Sage

Hi @nebiata,

Please refer to the below link:
https://www.servicenow.com/community/developer-forum/set-up-agent-assist-in-service-operations-works....

 

If it is helpful please mark it as helpful and accept the correct solution.

Thanks & Regards,

Abbas Shaik