AI Search - How to enable the search for employees using employee number in the Next Experience

JLeong
Mega Sage

‎08-16-2024 03:33 AM

Hi Guys,

 

How do I enable the search for employees using employee# in the Next Experience AI Search?

 

Right now, it will only search using names.

 

Thank you in advance.

 

 

 

 

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2 REPLIES 2

Community Alums
Not applicable

‎08-16-2024 05:25 AM

Hi @JLeong ,

You will need to create index for your search source.

Follow this article: https://www.servicenow.com/community/intelligence-ml-articles/how-to-bring-external-content-into-ai-...

 

 

JLeong
Mega Sage
In response to Community Alums

‎08-16-2024 05:58 AM

Hi Sandeep!

 

Thanks for your response. I already have a search source (sys_user)

I am also using the OOB.

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