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Application Picker-

Priya123
Tera Contributor

3 weeks ago

1) am unable to set the visibility of application picker from zurich upgrade.  Preferences --? developer is missing

2) Many users now do not see that anymore. is there any access restriction?

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5 REPLIES 5

Tanushree Maiti
Giga Sage

3 weeks ago

Hi Priya,

Check if snc_external role was added to your user account together with the admin role. If yes, remove snc_external role, it should work.

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
Linkedin:
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Tanushree Maiti
Giga Sage
In response to Tanushree Maiti

3 weeks ago

Also try it in private/incognito browser as well.

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
Linkedin:
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Priya123
Tera Contributor
In response to Tanushree Maiti

3 weeks ago

no we dont have the snc_external role 

also with Zurich upgrade where is the option to toggle the application picker?

 

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Tanushree Maiti
Giga Sage
In response to Priya123

3 weeks ago

In PDI:

TanushreeMaiti_1-1770389715520.png

 

 

It is in SN Doc:

TanushreeMaiti_0-1770389674571.png

 

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
Linkedin:
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