Ask For Approval Closing RITM

HudyssonPOntes
Tera Expert

Good afternoon, how are you?
In a flow, I’m using the "Ask for Approval" action and passing the RITM. It goes into approval, but the very next second it closes, and the approval status changes to "No Longer Required."
Could someone please help me understand what's going on? Thank you very much!

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1 ACCEPTED SOLUTION

J Siva
Tera Sage

Hi @HudyssonPOntes 

Could you please share the snap of the step 5,6&7.

You've 'Do the following in parallel' flow logic. So I'm suspecting that something has been configured incorrectly in the parallel branch.

Regards,

Siva

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1 REPLY 1

J Siva
Tera Sage

Hi @HudyssonPOntes 

Could you please share the snap of the step 5,6&7.

You've 'Do the following in parallel' flow logic. So I'm suspecting that something has been configured incorrectly in the parallel branch.

Regards,

Siva