Hi,What is the default maximum character limit for catalog variables? for Example single line text and Multiline text?Also pls provide any servicenow doc's for reference for the same. Thank you!
Hi, We have a start date field on a variable in RITM, we'd like to use that as a reference and send a survey 3 days after that start date. Any suggestions on how to approach this? Business rule on a trigger condition?
Hii, I want to update the emails of some users in my user table using transform map. I have created a xml file with the user ID and New emails. loaded this data and also created a transform map. but its not working.
I need your help identifying the script to add additional ticket details such as "description", "requested for" and "assigned to" to the Survey submission widget page in the Service Portal. Currently, the survey page displays Incident number and brie...
We have a unique requirement from our customer where they want to filter down the options a user can choose from when filtering data without removing their access to those fields on the form. It's okay if these fields can't be viewed on the table. Is...
Hello everyone,I'm hoping to get some advice on visualizing data in a ServiceNow report. I have a custom table with a "Name" column and a "Total" column displaying a numeric value. I'd like to create a chart, like a bar chart, to represent the data i...
How can I change the Portuguese in the step bar of this module?
we've a project table Pod Projects [u_pod_projects]. Now, we've a requirement "when new project is created, it should create certains no. of tasks on task table based on Project Stage field." project stage -proposal : 2 tasksproject stage -run/depoly...
Good Afternoon,I am trying to create an onLoad client script on a custom table where if the current logged in user does not have the appropriate role it does not show the 'state' field. I only want this field to be accessible when the users managing ...
Need help on pulling a report to find the view count/usage of KB article month wise
Customization of the Survey submission widget page in the Service Portal. Help me identify the script to add additional ticket details such as "description", "requested for" and "assigned to". The survey page currently displays the Incident number an...
Hello team,I have a report on HR profile table which shows part time and full time employees. But, I need to add a total number in my donut shaped report. Is this possible? If so, could anybody help?? Please refer to the SS below: Thanks,@Ankur Bawis...
hello The OOB ServiceNow team is removing customized region fields (NA/EMEA/APAC/LATAM) in order to adhere to OOB ServiceNow standardization. I'm trying to understand if there is a standard way to identify Changes based on region. There is no standar...
Hi All, I have a requirement to add "Record information" section in the Agent workspace, but not able to add it as per the service operations workspace . How can i achieve this? Thank you.
Hi, there is new requirement for Catalog Item:On the Basis of User's "Country" Field.The options under "Salesforce Instance" should get populated. For eg: Country= INDIA || Country1 || Country 2|| Country 3, Salesforce Instance = "Instance A, Instanc...
