on load client script
hello every I struck while onload client scriptI'm getting the desired result with this scriptdesire result should be pls help me....
Forum Posts
Resolved! Amend user_show_incidents to work for sc_task table
Looking to get the user_show_incidents UI Macro to work on Interactions and SCTASK's. I've copied the user_show_incidents macro and amended for Interactions, and that works like a charm. However, for SCTASK it doesn't filter on the user in requested ...
Difficulty implementing mapped entities in Virtual Agent
We have a Printer Incident topic in virtual agent which is used to report printer related issues. One of the first questions within this topic asks what function the user is trying to perform (Print/Scan/Copy):We would like to utilise entities to imp...
how to remove x mark from embedded list in change request
i want to remove this cross mark conflict embedded list in change request, how to do that?
UI action to assign task in a group member
Hi everyone, at the pressing of a button I need to iterate through the group members so that the manager can assign the task at another member group in a circular and alphabetical manner. 'Circular' means assign automatically and following an alphabe...
I need to show a pop up message using UI page. Please suggest.
I need to show a pop up message using UI page. Please suggest. I want to show the below text when the user selects below conditions on the catalog item.vSystem Type = “SAP ECC System”vSAP System = “AP8, AP9”vSAP Module = “system_Security” or “system_...
how can I scan barcode in a catalog item ?
Im building a new catalog Item and I want to somehow scan a barcode/asset tag and store them in a variable
Requirement
Hi Guys & folks, We have received the request, regarding data source.Requirement is when user send email to particular email address with attachment.Finance request should be create and fields should be populated automatically with excel sheet data (...
Workday HR spoke help
I am trying to parse the data coming from Workday, which comes in as an array.object, which then has other array.objects inside it. Probably at least 4 deep that are nested. I can run a For each on the top level array.object and even the second level...
Resolved! How does your company onboard new employees?
I wanted to ask the community how does your company onboard new employees using ITSM? Right now, we have a request form called "New Hire Request" and only managers can submit this form. This form asks 4 major questions, that'll branch into sub questi...
Report help to remove duplicate values
I'm trying to report on impacted services and some of our changes are showing multiple services per change. What is the best way to report on this without showing duplicate changes. Is it possible? During cab we were hoping to present the data by ser...
Need to write a client script based on date difference.
I have a field 'D' in my catalog form. I need to write a catalog client script to ensure that if a date entered in field D is lesser than 30 days from the current date, it needs to clear D's value and show an error message.
Resolved! Unwanted Incidents from one user being generated and assigned to Servic Desk team with "ooo subject"
Hi, we are seeing unwanted incidents getting generated weirdly from one user only in particular, and assigned to Service Desk Team with subject Out of office(oob) on fridays. This is triggered by an email inbound action I guessAny suggestions? Thanks
Knowledge Article Total View Count excluding owner group views
We have a team asking for a view count report and I can get a total view count but I also need to exclude views by the Owner Group. Has anyone done this and can share?
