attachment mandatory requirement

[SD_Chandan]

The requirement is to ensure that when attachments are copied from another record, they do not satisfy the mandatory attachment requirement. Users must upload at least one new attachment on the current record and should not be allowed to proceed with only the copied attachments.

[Ankur Bawiskar]

@SD_Chandan 

which form is this? screenshots please

[Tanushree Maiti]

Hi @SD_Chandan 

Try this:

1: Flag Copied Files (Server-Side)

When your script or Flow copies attachments (using GlideSysAttachment.copy()), you must immediately add a marker to their description field. Update the Business Rule, Script Action, or Flow  that performs the copy to include this logic

var sourceTable = 'incident';

var sourceSysId = 'SOURCE_SYS_ID_HERE';

var forCopyAtt = new GlideSysAttachment();

forCopyAtt.copy(sourceTable, sourceSysId, current.getTableName(), current.getUniqueValue());

var attGr = new GlideRecord('sys_attachment');

attGr.addQuery('table_name', current.getTableName());

attGr.addQuery('table_sys_id', current.getUniqueValue());

attGr.addNullQuery('description');

attGr.query();

while (attGr.next()) {

    attGr.description = "COPIED_ATTACHMENT";

    attGr.update();

}

2: Create a Script Include (Server-Side Validation)

• Name: AttachmentValidationUtils
• Client Callable: True (Checked)

var AttachmentValidationUtils = Class.create();

AttachmentValidationUtils.prototype = Object.extendsObject(AbstractScriptProcessor, {

    hasNewUpload: function() {

        var recordId = this.getParameter('sysparm_record_id');

        var tableName = this.getParameter('sysparm_table_name');

        if (!recordId || !tableName) return 'false';

        var attGr = new GlideRecord('sys_attachment');

        attGr.addQuery('table_name', tableName);

        attGr.addQuery('table_sys_id', recordId);

        attGr.query();

        if (!attGr.hasNext()) {

            return 'false';

        }

        while (attGr.next()) {

            var desc = attGr.getValue('description') || '';

            if (desc.indexOf('COPIED_ATTACHMENT') === -1) {

                return 'true';

            }

        }

        return 'false';

    },

    type: 'AttachmentValidationUtils'

});

3: Create an onSubmit Client Script (Portal & Workspace Compatible)

• Type: onSubmit
• UI Type: All

function onSubmit() {

    if (g_form.isNewRecord()) {

        return true;

    }

    if (g_scratchpad.isAttachmentValid === true) {

        return true;

    }

    var ga = new GlideAjax('AttachmentValidationUtils');

    ga.addParam('sysparm_name', 'hasNewUpload');

    ga.addParam('sysparm_record_id', g_form.getUniqueValue());

    ga.addParam('sysparm_table_name', g_form.getTableName());

        ga.getXMLAnswer(function(answer) {

        if (answer === 'true') {

            g_scratchpad.isAttachmentValid = true;

            g_form.submit();

        } else {

            g_form.addErrorMessage('Submission blocked: You must upload at least one NEW attachment. Copied files do not satisfy this requirement.');

        }

    });

    return false;

}