Auto generated virtual agent messages in slack (Washington Upgrade)
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04-18-2024 05:35 AM
Hello All,
We have connected the virtual agent with Slack through the Channels and integrations, however since the Washington upgrade, this message(shown in below image) is now triggered automatically every morning in Slack.
Does anyone know from where we can stop these auto messages?
Thank you
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06-17-2024 07:22 AM
@akshay jadhav I am observing the same issue post WA upgrade. Did you get any fix from ServiceNow? If yes, could you please share?
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06-19-2024 05:13 AM
Hello Prasad,
As per the solution provided by ServiceNow we need to upgrade the "conversational integration with slack" plugin. I have updated it but won't connected chatbot to slack yet.
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09-16-2024 04:10 PM
Scheduled Job Name: Slack Daily Pre-Link Job
create or modify system property: sn_va_slack.should_pre_link_slack_users as false
please mark as helpful if correct.
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09-16-2024 04:11 PM
Scheduled Job Name: Slack Daily Pre-Link Job
create or modify system property: sn_va_slack.should_pre_link_slack_users as false
please mark as helpful if correct.