Select just 1 record in each group
How can I filter out to show just the latest created time for each of the servers?(The picture is not mine, just found it but it serves my purpose)
Forum Posts
UI Page called through workspace client script doesn't return value back to UI Action
Hi Team,I have an UI Action called 'Close Confirm' which is working fine in the instance side.I'm using UI Page to display a confirm box with two buttons 'Continue' and 'Cancel'When the user clicks on Continue, the case should be closed. no changes s...
Resolved! How to create a Word Cloud Dashboard from ts_query_kb table ? (Reposted)
Good morning.I have a requirement to create a dashboard. The dashboard will be on Knowledge Searches ( ts_query_kb ) table, which captures all the most searched words from Service Portal, tables, short description, everywhere, along with the repeat c...
Resolved! Create tasks for all members in the group and add approvals using flow designer
Hi All,Actually i have requirement that , we have created a flow where it should create tasks for all the group members and assign task to each person of that group and along that need to attach a approval to each task? Please help me to achieve this...
Knowledge Management points in time. Can i find out how many Kbs there were last month?
Hi, I've recently done a large knowledge cleanup where we reviewed and remove a lot of KBs that were no longer good. But I don't remember exact numbers or what I started with. I also had about 80 KBs in draft (but dont remember exact number) and hav...
Check it status topic in VA - comments not updating
I am trying to trouble shoot a already existing topic 'check IT ticket status'here va_comment is the variable in which we are taking the comment inputand update record has the script response message(function execute() {var response = '';var requeste...
Survey Trigger fir Service Portal and ESC Portal
Hello Everyone, I have one requirement. I have created a Survey for the end users it will trigger once users end the chat from the SP and ESC Portal , But we need to trigger the Survey for every 10 Live Agents?This is possible? If any one works on th...
create one simple flow(using flow designer along with one approval)—>Sctask creation.
can someone helps me ,i have created the catalogue item and facing difficulty in creating flow. and how to add flow to the catalog item
Change Risk Assessment Question
Hi Team, As a part of Requirement i have created Risk Assessment Questions and gave the value. In Change Request when questions are answered it is not setting the value Low, High or medium. And OOB Script include called "RiskCalculatorSNC" is executi...
Resolved! Change date format of business time left of SLA Task.
Hi everyone, I would like to ask if the time format of 'Business Time Left' (currently displayed as Days/Hours/Minutes/Seconds) can be changed to Hours/Days/Minutes/Seconds. If this is possible, please provide an authentic method to achieve it.Thanks...
need to show total price of catalog item
Hello,I am creating a personal project through using Catalog item, where I am trying to populate this total price. I have created a variable set under which there are multiple variables. Price is on of them. I tried to populate the value using catalo...
Resolved! Could not able to import a xml which has specific scoped role (eg. sn_si.basic role) to groups.
Hi,We were not able to import a xml of role (eg. sn_si.basic) to groups, getting error as below, (Note: this issue is only on our subprod instance, we didnt face issue in dev/test). Not only import, I couldnt even able to manually add this role in th...
Resolved! Child table is stored in Parent table
Hi Community, Is it expected that a child record created in a child table is being stored in parent table as well? Is there any way to avoid this from happening? I have a table b (child) which extends table a (parent) and I don't want the child recor...
Map to fields
How can I get the business service and the service offerings mapped once the request is submitted
integration error with virtual agent
i am trying to integrate google gemini with servicenow virtual agent but it is not happening. i have attached the ss in this thread can anyone help me . i have sucessfuly integrated the same using business rule in a table to get answer for inserted ...
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