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09-12-2024 03:46 AM - edited 09-12-2024 04:03 AM
Hey Everyone,
I want to set Estimated delivery time as 24 hours for one of my catalog item in request summary page...but i am not able to do so i tried updating in cat_item or flow but no luck. can anyone help me on that @Ankur Bawiskar
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09-16-2024 01:43 PM
If flow is used, it should be based on the flow stages and durations. Example:
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09-12-2024 04:15 AM
Hi @Priyanka Chaud1 ,
Estimated Delivery Date: The estimated delivery date for the request is the maximum among the delivery dates of all requested items in the cart. The Estimated Delivery Date is associated to the request.
Each catalog item is associated with an execution plan or workflow. If a catalog item is not associated with an execution plan or workflow, the Default execution plan is associated to the catalog item by default.
The delivery date of the requested item depends on the associated workflow or the execution plan. If the requested item is associated the workflow, then the delivery date is the expected work effort time to complete the workflow. Each workflow can have a predefined time it is completed. This predefined time is the delivery date of the requested item. Configure this predefined time by modifying the Expected Time column in the WorkFlow Version table for the workflow to which the item is associated.
If the requested item is associated with an execution plan, then the delivery date is calculated based on the time it takes to complete the execution plan. The delivery date is calculated using the Total Delivery Time column in the Execution Plan table.
It's set on the workflow properties > Expected Time
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09-12-2024 04:21 AM
We don't have workflow attached to catalog item...flow is attached to it can you let me know how to set it in portal if we are using flow @Community Alums
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09-12-2024 04:29 AM
Share the flow here please.
and open each steps
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09-12-2024 04:39 AM - edited 09-12-2024 04:55 AM
What each steps you need its just a normal flow updating requested item and tasks getting created what it has to do with estimated_delivery in portal @Community Alums @Ankur Bawiskar @suvro @HrishabhKumar any idea?