Automatic creation of user in other servicenow instance

nivethika
Tera Contributor

Hi Team,

 

I want few of your technical suggestion for this usecase.

 

When the request is submitted with details of user and for which instance he need access, at the backend there should be approval and after approval it should create new users in that specific user table in other instance which the user mentioned in that form and he/she should get notification that access is provided with credential details in it.

How to achieve this, it would very helpful if you share your suggestions here.

 

Thanks in advance for your valuable ideas.

2 REPLIES 2

Runjay Patel
Giga Sage

Hi @nivethika ,

 

To access any instance from your prod instance you need to establish the connection.

The best and short way I am thinking of that you can go ahead with scripted rest api to create the user. Create async br to update the password and notify to user .

 

Based on instance selection you can invoke the api.

 

Accept the solution if it helped.

nivethika
Tera Contributor

Thank you Runjay,

 

is it possible to do when the user selects the multiple instance at a time through scripted rest api?