Can anyone Please help me replacing greeting in SLack (VA)

Anki3
Tera Contributor

Hi,

We have integrated Slack for VA.

Can anyone Please help me replacing greeting in SLack as of now its “Let me know how I can help you today.''  

I want to replace that with “I hope you're doing well today. How can I assist you? 

Can anyone give me steps or screenshots where exactly to change this Greeting in SLACK VA.

Anki3_0-1709884387279.jpeg

Thanka In Advance!

1 REPLY 1

Abbas_5
Tera Sage
Tera Sage

Hello @Anki3,

Please refer to the link below:
https://docs.servicenow.com/bundle/washingtondc-servicenow-platform/page/administer/virtual-agent/ta...

 

Mark my correct and helpful, if it is helpful and please hit the thumbs-up button to mark it as the correct solution.
Thanks & Regards,
Abbas Shaik