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Forum Posts

Resolved! URL link type in SOW List

We were asked to create a URL link type in SOW List for a client but this is not possible at the moment as mentioned around in the community. Is there any support and troubleshooting knowledge article for this so i can show that to them?

Mukilan by Tera Contributor
  • 498 Views
  • 2 replies
  • 1 helpfuls

Resolved! Is it possible to customize Major Incident Workbench?

Dear Community members, Major incident Workbench has "Post Incident Report" Tab.As per OOO Major Incident Plugin this tab has 3 predefined attributes - Overview, Findings and Resolution (sreenshot1). However we would like to have more additional sect...

Mantautas by Tera Contributor
  • 2568 Views
  • 4 replies
  • 4 helpfuls

Resolved! Button 'Cancel' on the portal

Hello,I created a catalog item in order to let users submit their request from the portal, and I created a cancel button that will display after submitting the form and when the request is still not approved, in order to let users cancel their reques...

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Inbound action not working as per the configuration

I have created one inbound action to create a case.As per my understanding this will trigger when the user send the email and case will get create.But for me this is working for below scenarios.1. When user send the emails that time it works2. When u...

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devarshkhed by Tera Contributor
  • 434 Views
  • 6 replies
  • 0 helpfuls

Notification body

 i want to populate SCTASK number and work notes and i have variable type list collector what user select that variable data push into notification body. please anyone of them help me for this requirement.  

SG-Tanium Graph connector -Error

Hi All ,I am running the SG-Tanium hardware & software data source . I am getting the below error.  Please assist . I cleared all the records from the staging tables and re-ran the Tanium Job (SG-Tanium Hardware and Software). The error message is as...

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MDAQUIBK by Tera Contributor
  • 592 Views
  • 3 replies
  • 0 helpfuls