Built something you're proud of? Tell the story. A quick G2 review of App Engine or Build Agent helps other developers see what's possible on ServiceNow. Share your experience.

can we apply criteria for KB articles on the Knowledge Category

poornima batchu
Tera Expert

Hi,

I'm trying to understand if we can apply criteria on the Knowledge category. We are trying to eliminate adding the criteria for each article. Is there a way we can apply criteria on the KB category.

 

Please advise

1 REPLY 1

-O-
Kilo Patron

No - it cannot be applied on category level.

User Criteria can be applied only on base or article level.