can we apply criteria for KB articles on the Knowledge Category

poornima batchu
Tera Expert

‎12-01-2023 07:33 AM

Hi,

I'm trying to understand if we can apply criteria on the Knowledge category. We are trying to eliminate adding the criteria for each article. Is there a way we can apply criteria on the KB category.

 

Please advise

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-O-
Kilo Patron
Kilo Patron

‎12-01-2023 10:32 AM - edited ‎12-01-2023 10:32 AM

No - it cannot be applied on category level.

User Criteria can be applied only on base or article level.

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