Catalog task report shows Item = blank, but item isn't blank on tasks

AverageAdmin · ‎02-17-2025

I have a report on the Catalog Tasks table , returning active tasks and grouping the results by "Item". There are 26 tasks returning Item = blank, but if I click one of these tasks it shows that Item is populated. Why does it say Item is blank when it isn't? What am I missing?

AverageAdmin · ‎02-17-2025

This may have resolved it. I changed the "group by" to the Item under Request Item fields. Probably a dumb question but is the Item at the task level not the same as the item at the RITM level?

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AverageAdmin · ‎02-17-2025

Nice! I wonder how Item gets set at the Task level. Either way, sounds like the proper way to report on Items is at the RITM level.