Catalog varibles is missing in ritm level

[tnk8641]

In ritm level Varibles not showing 

[Adrian Ubeda]

Hello @tnk8641 , 

Check this link https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0538897

Review the formatter if it's created properly and shown in the form, if not configure the form layout properly