Certified ServiceNow Developer Seeking Guidance & Opportunity to Prove My Skills

[NurbashaN]

Hello ServiceNow Community,

My name is Nagababu, and I am a recent graduate from Hyderabad, India. I am a ServiceNow Certified System Administrator (CSA) and Certified Application Developer (CAD), actively seeking an entry-level opportunity as a ServiceNow Developer.

I have hands-on experience in:

• ITSM Modules (Incident, Problem, Change, Service Catalog)
• Client Scripts, UI Policies, Business Rules
• Script Includes, GlideRecord, GlideAjax
• Flow Designer & Workflow Automation
• REST API Integrations
• Notifications, SLA Configuration
• CMDB Fundamentals
• ATF Testing

I have also worked on projects such as:

1. ServiceNow Instance-to-Instance Integration

2. Employee Onboarding Workflow Automation

I am eager to learn, grow, and prove myself in a real-time ServiceNow environment. I may lack industry opportunity, but I have strong dedication, practical skills, and willingness to work hard.

I kindly request guidance from this amazing community regarding:

• How to get my first opportunity
• What skills I should improve next
• Any fresher openings or referrals
• Career advice for ServiceNow beginners

Thank you for your valuable time and support.

Warm regards,
Nagababu
CSA & CAD Certified
Hyderabad, India

#Career #ServiceNowDeveloper #CSA #CAD #Freshers #JobSearch

[Mark Manders · Accepted solution]

Define where you want to grow to. For more general experience, try to find a Partner and start there. They will be able to put you on different implementations, so you can get to learn the industries. If you start at a company as an admin, you will only be working on one instance and on the stuff they have implemented already or are going to implement.

For what areas to focus on within ServiceNow, I would advice to get some experience with everything AI. That's where ServiceNow is headed and ignoring it won't help. There is a lot depending on if/how you can use it, but no instance is renewing without any AI solutions in place anymore.

Also a tip: posting that you are looking for a job in the VA forum is probably the wrong place. 

[NurbashaN]

Hi Mark,

Thank you for your valuable guidance. I understand your point about starting with a ServiceNow partner and gaining broader implementation experience.

I will also start focusing on AI-related features like Virtual Agent and Now Assist as you suggested.

Additionally, could you please guide me on how to effectively learn ServiceNow with AI capabilities and stay competitive in the current market? If you have any recommended resources or videos, I would greatly value it.

Thanks again for your advice and support. Please let me know if there are any opportunities or recommendations from your side.

Best regards,
Nagababu

[Mark Manders]

Start on NowLearning. There you get taught how ServiceNow meant it to be used. Then you can easily understand what happens when people start talking about skils, mcp, sdk, etc.