Changing default service portal- what could be impacted?

[Sooriya3]

Hi... we have 2 custom built service portals in use by 2 departments.

company.service-now.com/dept1 (current default SP)

and

company.service-now.com/dept2

I know that the surveys will trigger to "..../dept2" if I change the default SP from dept1 to dept2. Is there any where else this change will impact that I need consider before making this change?

[Abbas_5]

Hello @Sooriya3,

For a similar kind of issue, please refer to the link below:
https://www.servicenow.com/community/employee-center-forum/things-to-keep-in-mind-when-changing-the-...

If it is helpful, please hit the thumbs-up button and accept the correct solution by referring to this solution in the future; it will be helpful to them.

Thanks & Regards,

Abbas Shaik