Continual improvement management use cases
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‎05-23-2025 08:39 AM
Hello,
I hope you are doing great,
I 've studied the "continual improvement management" course on servicenow university, and I am looking for some use cases or a mini-project to practice this module, can someone please provide me some ressources in this topic ?
Thanks,
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‎05-24-2025 07:43 PM
Hello @yasserbouat,
Please refer to the links below:
https://www.servicenow.com/community/itsm-blog/continuous-improvement-use-cases-across-itsm/ba-p/229...
OR
https://www.youtube.com/watch?v=YJgLoUnmTGo
If it is helpful, please mark it with the thumbs up button, and by referring to this solution in the future, it will be helpful to them.
Thanks & Regards,
Abbas Shaik
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‎05-25-2025 08:25 AM
already seen , but not what I am looking for, I want something like the tasks available in the simulator of ITSM module !