Close RITM when all tasks closed complete

Deepak Shaerma
Kilo Sage




2 REPLIES 2

Zach Koch
Giga Sage
Giga Sage

You could do this in a Business rule. Take a look at this thread

need to close RITM after all sc_tasks are completed 

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AndersBGS
Tera Patron
Tera Patron

Hi @Deepak Shaerma ,

 

 besides creating a business rule as @Zach Koch already mentioned, you can also create the flow where close can be defined for the requested item, 

 

if my answer has as helped with your question, please mark my answer as accepted solution and give a  cc thumb up.

 

 Best regards

Anders

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
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