Close RITM when all tasks closed complete
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‎12-04-2024 07:03 AM - edited ‎12-04-2024 10:55 AM

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‎12-04-2024 07:13 AM
You could do this in a Business rule. Take a look at this thread
need to close RITM after all sc_tasks are completed
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‎12-04-2024 01:18 PM
Hi @Deepak Shaerma ,
besides creating a business rule as @Zach Koch already mentioned, you can also create the flow where close can be defined for the requested item,
if my answer has as helped with your question, please mark my answer as accepted solution and give a cc thumb up.
Best regards
Anders
If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.
Best regards
Anders
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