Close standard change request automatically after 5 days from when it was created

Nisha Mishra23
Tera Contributor

I have created one flow designer which will create standard change every last thursday of month now I want add one more condition that it should get closed after 5 days. For example if it was created 27-02-2025 then it should be close  on 05-03-2025.
I am not sure how to do that as I have created action wait for then under that I have created update record but it is not working and it is giving error.

3 REPLIES 3

Robbie
Kilo Patron
Kilo Patron

Hi @Nisha Mishra23,

 

Whilst technically this can be achieved, can you expand on the process side of things to help provide a solution. What is the purpose of the automated CR (Change Request) and what details are captured? 

As you'll know, there are various stages of a CR and mandatory fields and data points through each stage?  Why would a CR be automatically closed when certain mandatory fields and data points are not completed? I'm just tryign to get an understanding of the value of the CR created.

 

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Thanks, Robbie

NishaMishra23_0-1740648986134.png

basically there is a requirement where a standard change should be created with one template and once it is created after 5 days it should be closed automatically

HugoFirst
Kilo Sage

You can achieve your goal with a scheduled job that runs daily.  It would query the change request table for standard changes 5 days old and close them.  Does that help?

One more thought for you.  Have you thought about creating the change request in a closed state?
It sounds like you're using it to document work that is being done, but don't want to burden the worker with closing the change request.   That would avoid the need for the scheduled job,