Continual improvement management use cases

[yasserbouat]

Hello,

I hope you are doing great,

I 've studied the "continual improvement management" course on servicenow university, and I am looking for some use cases or a mini-project to practice this module, can someone please provide me some ressources in this topic ?

Thanks,

[Abbas_5]

Hello @yasserbouat,

Please refer to the links below:
https://www.servicenow.com/community/itsm-blog/continuous-improvement-use-cases-across-itsm/ba-p/229...

 OR
https://www.youtube.com/watch?v=YJgLoUnmTGo

If it is helpful, please mark it with the thumbs up button, and by referring to this solution in the future, it will be helpful to them.

Thanks & Regards,

Abbas Shaik

[yasserbouat]

already seen , but not what I am looking for, I want something like the tasks available in the simulator of ITSM module !