Create a Major Incident vs Promote Incident

Jonathan102
Tera Guru

Hi all, 

 

When using the Create Major incident so that it creates a new INC and adds the candidate as a child INC, not all of the field values are carrying over to the Major INC.  Does anyone know where we could update this to carry over all the fields? We would also like to assign the new Major INC to a specific group but I feel like this would be in done in the same place as my original question.

 

Thanks,

Jonathan 

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