Creating a variable in a catalog item with the option to select more than one choice.
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‎11-15-2023 12:36 AM
Hi everyone! I am creating a form where I need to create a variable which is an instruction {Pick more than 1 option} with 4 options as answers to it and the user should be able to select more than one answer .I tried a checkbox for options but I am unable to understand how to attach a variable [which will be an instruction] with 4 options to it. Can anyone help me with this?
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Service Catalog

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‎11-15-2023 12:41 AM
Maybe this helps in how to set it up:
Multiple Checkbox Variables in Service Catalog and Surveys - ServiceNow Guru
If this is not sufficient, please give some more details around your requirement.
Help others to find a correct solution by marking the appropriate response as accepted solution and helpful.
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‎11-15-2023 12:47 AM
Hi @Aditya Sinha ,
Try to use a Multiple Choice Variable instead of a checkbox one, you can add the instruction into the question and options at the Question Choices related list. If you'd like to use the checkbox type of variable add a Rich text Label variable before the Checkbox with your instruction.
If that helps please mark my answer as correct / helpful!
And if further help is needed please let me know
Cheers
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‎11-15-2023 12:47 AM
I agree with Peter
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader