Hi Community,I’m building a Configurable Workspace for claims handling and need guidance on implementing the following behavior:Use Case / RequirementsWhen an agent clicks the “Claim” tab, the respective Claim record (contextual to the case/session) ...
' {"state": "7","close_code": "Closed/Resolved by Caller","close_notes": "Issue resolved successfully from Oracle integrated process."}'Now which one the 'Resolution code' ? I can't understand from the Incident json responce .Please help me !!!!
HI Community, I have a requirement, in a catalog item we have variables like name, type, target and table. when user fill the details and while submit the form , in sla definition table if we have records with same name, type , table and target then ...
Hi Experts There is a report I required. How many Incidents resolved in Network group in a week and How incidents are moved to network group to other groups. RegardsDinesh Kumar
I have established the connection between Side bar Teams and ServiceNow. Token is generating correctly and the over all setup is done. But Now when I am trying to send a message from sidebar ServiceNow, the message is not getting delievered into Team...
Hi TeamI'm Facing an issue in Virtual agent card response ,i am unable to show RITM number generated using topic block - Request catalog item inline sesmic , when i test my topic in test designer its giving ritm , but in portal its not showing. Also...
Good Morning Guys!At the moment, i make a Widget and this is on a public site (no authication). In this Widget i want to make downloading files from sys_attachment.first of all, i used the url /sys_attchment?sys_id=<SYSID>, but if i am not logged in,...
Flow designer flow - how to wait until a specific record is created in a specific table:I am working on building a catalog flow- where I need to update VMI records using Obj ID. This record will be created via vcenter discovery . Catalog flow should ...
Hey folks,can we achieve the field placeholder for a custom or OOB field( any data type) in a table via configurations, more of like via Dictionary. Unlike scripting, using .getControl('field'). Thanks in advance
Hi everyone,Could you please help me with removing the “Priority” text from the Playbook?Please find the screenshot below for reference.
Hi All, How to show List of Supplier Records including filter option on a page of ESC portal like below screenshot
Hi Team, Does anyone worked on the service operation workspace - Respond - Create Automation feature in ServiceNow . Using this option i would like to send some information from ServiceNow to the third party tool via REST API using mid server. And al...
Hi everyone,I’m trying to add a tooltip to an E164 phone number field in ServiceNow. The field automatically renders two inputs:Top line: country selectionBottom line: phone number I’ve tried setting a tooltip via the dictionary hint and with a simpl...
Can anyone help me with Starter stories for TPRM (Third party Risk Management)
How about setting password via script? We've been using bg script for this, but script cannot set initial password for them. Error is Not Authorized-user.user_password.setDisplayValue('examplePassword')Should I change something in properties or ACLS?
