csa voucher claim
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08-24-2025 10:28 PM
Hi Team,
I’ve completed the ServiceNow Fundamentals On Demand course and CSA Test Prep, and my CSA voucher is showing as unlocked in the Now Learning portal. However, when I try to redeem it on Webassessor, I’m prompted to make a payment.
I’ve confirmed that this email matches my Now Learning profile. Requesting assistance in syncing or reissuing the voucher.
Thank you!
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08-25-2025 07:06 AM
Hi @raghav2323,
this is perfectly fine and correct.
Refer to my post about this:
[ServiceNow University] - Vouchers eligibility, Free Trainings, Paid Exams and Payments | FAQs
Eligible doesn't mean it's for free:
It's still 300 USD + taxes. However if you are from India, you can use promo code to get it discounted - only for people from India and until the end of 2025:
50% fee discount** with promo: NASSCOMCSA
Source:
https://learning.servicenow.com/lxp?id=futureskillsprime
/* If my response wasn’t a total disaster ↙️ ⭐ drop a Kudos or Accept as Solution ✅ ↘️ Cheers! */
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09-01-2025 06:20 AM
Hi @raghav2323 have you had chance to claim the voucher?
/* If my response wasn’t a total disaster ↙️ ⭐ drop a Kudos or Accept as Solution ✅ ↘️ Cheers! */
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08-25-2025 07:15 AM
Hi @raghav2323 ,
Training is free but while voucher is not. While claiming the voucher system will ask for Payment, it is normal. But if you want, you can get 50% disciount if you are from India.
if my answer helped you, please mark it- solution accepted.
Regards,
Nikhil Bajaj
Regards,
Nikhil Bajaj
ServiceNow Rising Star-2025
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08-31-2025 02:02 AM
Hi @raghav2323
Hope you are doing good and you got chance to review my answer. If my answer helped you, please mark it- solution accepted.
Regards,
Nikhil Bajaj
Regards,
Nikhil Bajaj
ServiceNow Rising Star-2025
