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csa voucher claim

raghav2323
Giga Contributor

Hi Team,

I’ve completed the ServiceNow Fundamentals On Demand course and CSA Test Prep, and my CSA voucher is showing as unlocked in the Now Learning portal. However, when I try to redeem it on Webassessor, I’m prompted to make a payment.

I’ve confirmed that this email matches my Now Learning profile. Requesting assistance in syncing or reissuing the voucher.

Thank you!

5 REPLIES 5

GlideFather
Tera Patron

Hi @raghav2323,

 

this is perfectly fine and correct.

 

Refer to my post about this:

[ServiceNow University] - Vouchers eligibility, Free Trainings, Paid Exams and Payments | FAQs

 

Eligible doesn't mean it's for free:

GlideFather_0-1756130522996.png

 

It's still 300 USD + taxes. However if you are from India, you can use promo code to get it discounted - only for people from India and until the end of 2025:

 

GlideFather_1-1756130761517.png

 

50% fee discount** with promo: NASSCOMCSA

 

Source:

https://learning.servicenow.com/lxp?id=futureskillsprime 

 

———
/* If my response wasn’t a total disaster ↙️ drop a Kudos or Accept as Solution ↘️ Cheers! */


Hi @raghav2323 have you had chance to claim the voucher?

———
/* If my response wasn’t a total disaster ↙️ drop a Kudos or Accept as Solution ↘️ Cheers! */


Nikhil Bajaj9
Tera Sage

Hi @raghav2323 ,

 

Training is free but while voucher is not.  While claiming the voucher system will ask for Payment, it is normal. But if you want, you can get 50% disciount if you are from India.

 

https://www.servicenow.com/community/sysadmin-forum/only-for-indian-students-csa-at-50-discount-till...

 

if my answer helped you, please mark it- solution accepted. 

 

Regards,

Nikhil Bajaj

 

Please appreciate my efforts, help and support extended to you by clicking on – “Accept as Solution”; button under my answer. It will motivate me to help others as well.
Regards,
Nikhil Bajaj

Nikhil Bajaj9
Tera Sage

Hi @raghav2323 

 

Hope you are doing good and you got chance to review my answer. If my answer helped you, please mark it- solution accepted.

 

Regards,

Nikhil Bajaj

Please appreciate my efforts, help and support extended to you by clicking on – “Accept as Solution”; button under my answer. It will motivate me to help others as well.
Regards,
Nikhil Bajaj