Disable the popup modal SOW Promote to Major Incident

[Heroes91]

Hello community,

I would like to disable the popup modal that appears, when clicking on the declarative action Promote to Major Incident in the Service Operations Workspace. How could I achieve this?

Thx you for your help.

[Ankur Bawiskar]

@Heroes91 

you want to disable the pop-up but want the button to be seen?

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Heroes91]

Hi @Ankur Bawiskar,

I want to disable the pop-up only. The Declarative Action Assignment should work as usual. 

Regards

[Ankur Bawiskar]

@Heroes91 

but once click what should happen?

The popup asks some information and then promotes the INC.

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Heroes91]

@Ankur Bawiskar 

Once clicked the incident should just promote to major incident. 

Regards