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How to add cc in email notification

Hi,I have a catalog item and variable referring to cmdb_ci . When user is creating service request they will be selecting the asset name form the variable and will submit the request. I want to send an email notification for the user who performed th...

Arun91 by Tera Contributor
  • 389 Views
  • 2 replies
  • 0 helpfuls

Redirecting ITIL User to Backend instead Portal

Hello All, In our instance users are redirecting to portal, now we have requirement that "itil" users must redirect to backend instead portal after login/impersonating. Can someone please help me on this. @Ankur Bawiskar  @Mark Roethof @Aman Kumar S ...

sattar3 by Tera Contributor
  • 521 Views
  • 8 replies
  • 0 helpfuls