Disable the popup modal SOW Promote to Major Incident
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‎06-16-2025 03:58 AM
Hello community,
I would like to disable the popup modal that appears, when clicking on the declarative action Promote to Major Incident in the Service Operations Workspace. How could I achieve this?
Thx you for your help.
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Major Incident Management
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‎06-16-2025 05:55 AM
so where are you stuck?
are you not able to disable that?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎06-16-2025 06:01 AM
I find out that, that pop up modal is a page variant.
But I can't deactivate it because it is read only. That is where I am stuck 🙂
Any Idea how I could deactivate it or maybe achieve my goal?
Regards
Heroes
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‎06-16-2025 06:05 AM
is that a form action in workspace?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎06-16-2025 06:30 AM
@Ankur Bawiskar
Yes