Duplicated Default Branding Record - Can't remove the duplicate now
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03-09-2024 09:17 AM
Hi!
I was fiddling around in the sys_cs_branding_setup table where branding records for the virtual agent is located. I duplicated the default branding record (Insert & stay), but, now I can't delete the the duplicated record or change its branding name (no UI action delete button when viewing record & delete is greyed out from "actions on selected rows" when selecting from the list view).
If I create a completely new branding record, there is an option to delete.
Is there a way to delete or disable the duplicated default branding record?
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