dynamic approval workflow servicenow

harshwardhap
Tera Contributor

Hi all,

I am trying to make the approval assignment dynamic based on my dropdown selection, but it is not working. It even skips the approval step. Here is the code snippet that I am trying. I have also attached the catalog field I am using for better understanding.

harshwardhap_0-1721147424659.png

harshwardhap_1-1721147564337.png


Result ticket that i get it skip the approval part.

harshwardhap_2-1721147626065.png

 

2 REPLIES 2

Abbas_5
Tera Sage
Tera Sage

Hi @harshwardhap,

Please refer to the below link's:
https://www.servicenow.com/community/itsm-forum/dynamic-approval-creation-using-approval-activity-in...

https://docs.servicenow.com/bundle/washingtondc-governance-risk-compliance/page/product/grc-policy-a...

 

If it is helpful, please mark it as helpful and accept the correct solution.

Thanks & Regards,

Abbas Shaik

harshwardhap
Tera Contributor

Thanks @Abbas_5  now it's working .