Easy import template - dublicate numbers

soleschinsky
Tera Contributor

‎02-10-2025 08:08 AM

Dear community,

 

I recently loaded data in an instance using “easy import” (~ 200 change_requests) --> Easy import

 

Import and data validation were flawless. After a month, we noticed that the change numbers of the manually created changes in the system matched those of the imported ones. This means that a technical error must have occurred somewhere.

We immediately incremented the number range and corrected the duplicate change numbers.

My question: has this also happened to you and what could be the reason? We have not changed anything in the properties.

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Tony Chatfield1
Kilo Patron

‎02-10-2025 01:39 PM

Hi, unfortunately your post does not contain sufficient detail to allow a clear diagnosis.
Where these records imported did you include the 'number' field in your import?
I don't believe that 'number' is an excluded field for easy import OOB in the property

glide.import_template.field_types_to_ignore
So, if you uploaded numbers and didn't update number maintenance (for change) to allow suitable offset, then duplicates may be possible.

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