Hello team, we integrate Jira with many CRM, such as ServiceNow, Monday, Asana, Azure Devops and more....We have a process where SNOW users can create a dedicated user on their integration, and this user has the ITIL role added to it.However, it seem...
"When creating a new record, the system needs to verify for duplicates after filling the following fields : Name, Year of applicability . The duplicate verification is done on 2 fields : Nani16_0-1719412950657.png - Name - Year of applicability Optio...
Hi All,I have requirement to disable the user input when we are showing the promoted topics to select.So here I want to show "Please select Option" But not the user promt.Kindly guideThanks
hi i am referring to the sound setting for the audio play back . tried on multiple system and browser no sound at all
I am submitting a record producer from portal and I need to open the submitted form for filling notes and activity How this can be done in ATF Steps
We have a requirement to make our security knowledge database accessable by the Security team only. So we do not want any other admins or any other role to have access to this knowledge base. How can we achieve this?
I want to send notification to callers manager after one hourcan anyone help with this?
How to create a model window that needs to be displayed ion button click in workspace NEXT UI having only ok option. Can you please help
Hi Folks , Can you please help me to create a widget which is giving the weather updates based on location in SP portal. Thanks,Sunil
Hi all,I need some guidance on how to approach this requirement. The requestor wants a group of users to have access to set of records with a certain type of contract model.They want the user to be only be able to edit these set of records, which I h...
Hey everyone, We are implementing NLU for our VA bot. We have some issues with concepts of NLU. Please help me understand or guide me on these concepts. 1. Vocabulary and entities : How are these helping model pick the correct intent. What's the flow...
How to grant NON-ITIL user to search for a incident in service portal and read. The incident which are not opened by them. Currently we have this feature only for ITIL users but not able to figure it out how its configured. Changes done so far: 1. ...
My team has monthly tasks for certain applications. I want to see if there is a way to generate a task for each month or quarter. That can also be tied to CI. I want to run a report by CI (business application) to see what monthly tasks go into maint...
Hi Folks , We are trying to change the portal redirection which is available as SP , 1.whenever a User is trying to login without roles Needs to be redirected to Custom Portal called www.testservicenow-com/test 2.Changing the default check box in t...
