Edit behavior of "Request For" in catalog item

JérômeM · ‎03-27-2025

Hello
I have a need in a portal catalog item to filter the users possible to be selected in the "Request For".
Does anyone have an idea on how I can achieve this ?
I want to only return users from a specific company and not the full list.
Thanks
Jérôme

Ankur Bawiskar · ‎03-27-2025

@JérômeM

simply update the query in this property -> glide.sc.request_for.query

I updated it with query and it has only 1 user

Output: I am able to select only that user, so the filter got applied

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

View solution in original post

JérômeM · ‎03-27-2025

Can I script that based on a specific catalog item ?

Ankur Bawiskar · ‎03-27-2025

@JérômeM

For that you might have to make some changes in widget.

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

JérômeM · ‎03-28-2025

Can I apply a copy of the widget to a specific catalog item or will I have to change it for all ? I didn't manage to find the way to replace the widget used. I did a clone already.