Empty CI's created in Configuration Item table with empty/blank Name in production

Sirisha Thota
Tera Contributor

Empty CI's created in Configuration Item table with empty/blank Name in production. Please find the below snippet

 

SirishaThota_0-1711102812809.png

 

1 REPLY 1

Mark Manders
Mega Patron

You will have to give us more information than this. How are CI's imported into your instance? When are these created? Which user is creating them? What kind of customization is there relating to creating CI's?

 

Just giving 'I have empty records, look at the screenshot' isn't enough to give an answer. We are not working on your instance and do not have access to it. If you can't provide more information than this, please create the same ticket with NowSupport that does have access to your instance and can validate what is happening.


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Mark