Hi, How the users can add their signature and use their own personalised signature on the email template while replying to the email. Please share your ideas if anybody worked on this requirement. Thanks.
Hi,I am trying to populate the results in list collector variable based on the value selected from another variable.I have variable A (selectbox) and variable B(list collector). When I select any option from variable A for eg. "x1" then variable B re...
Hi all, Which is the relationship between Release Management (I mean the "old" feature, not DPR) and Change Management?A change request can be considered as the last step of the release?A change is only used to assess the risk and track implementatio...
I have given the sample image of how it is default in my form. I want to remove that red color 'x' button before each record added into that list type field of my form. Is there any possibility to achieve this?Thanks in advance,Prasanna
Hi!I work as Support Engineer for a Integration as a Service product, basically we build integrations between ServiceNow and Jira.When building the integrations, we create a ServiceNow dedicated user with some OOTB roles (such as sn_incident_viewer, ...
I am investigating how to retrieve ticket information created in the service catalog from an external system (Python).I understand that by specifying “variables.variable_name” in the sysparm_fields of the sc_req_item table API, values for variable in...
I am trying to setup an automated test in IRM that is trying to validate fields (including a custom field and behavior) that requires creating a record from 2 different tables so that second record can refer to the first one. In order, I am trying to...
It was working fine earlier, suddenly I am getting this error on my flow. I have used OAuth method and jira spoke.
Here is the scenario- 1.Is conversation made in MS Team group live chat , can be able captured in UI page which we are created?
I would want to create a "Related Problem List" Tab to the side of the Resolution Information Tab and that Resolution Information Tab needs to be associated with a Problem from the Problem Management Table, how do I go about it
Hi Everyone,I am defining an Email script to add the approver of a HR case in cc and bcc of a notification triggered by an Event in the Flow. Please find the script below. Current object is the Approval GlideRecord passed from the event.var gr = ne...
Hello Can we get all the dashboard links in a table? Like, can we get all the dashboard links in a column like (refer the below image) Owner, group created and updated by?? attached the screenshot for better understanding.
Is there any way of getting information of the last view of the dashboard. How do we get the information of all the dashboards which are getting viewed by user?
Hi everyone,I am currently working on a requirement where I need to evaluate User Criteria for a Knowledge Base at the Service Portal widget level.Here’s what I’m trying to achieve:We have user criteria set up for different Knowledge Bases.I want to ...
Hi,I'm trying to create a role that functions like a user role for the Conversational Analytics dashboard.Essentially they should be able to use funnels and create filters that can be saved.chat_analytics_viewer doesn't allow for creation of funnels ...
