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Resolved! Exported report is showing values in seconds

When we generate report from task_sla table, fields such as Duration, Business Elapsed time display values in hours / minutes / seconds. However if we export same report, then those values are displayed in seconds. How can we export same data which i...

RakshithS by Tera Contributor
  • 576 Views
  • 1 replies
  • 0 helpfuls

Assignee availability

Hi I'm relatively new to ServiceNow. Other ITSM tools I have used, have had the ability for assignees / technicians to mark themselves unavailable (leave, projects, sick etc).Having looked into within ServiceNow (Xanadu), using #ITSMPro module, I can...

jamesgander by Tera Contributor
  • 250 Views
  • 1 replies
  • 0 helpfuls

Report field column to show as a clickable link

I have a requirement as i have a field in catalog item to paste links in that. I used "HTML" type variable so users can add link to it. Now we are building a report for that catalog item and need that field as well in column...what client needs it wh...

Burhan2 by Tera Contributor
  • 562 Views
  • 7 replies
  • 0 helpfuls

Resolved! Currency type filed

hey, I want to update the currency symbol via script but it dose not allow me. instead it automatically parse the value to specific Currency. how can I change the Currency symbol ?