Find your people. Pick a challenge. Ship something real. The CreatorCon Hackathon is coming to the Community Pavilion for one epic night. Every skill level, every role welcome. Join us on May 5th and learn more here.

Error MessageSearch Service Error: The following fields are configured but cannot be found on the fo

mail2veenaa
Tera Contributor

‎07-28-2025 07:11 PM

mail2veenaa_0-1753754936892.png

Hi , 

 

I am new to ServiceNow. I had been working on the Incident form today and Looks like I modified something in the Dictionary for Short Description. The Fields are available in the form as below. But when I create an incident the error still Shows up. Any clue?

mail2veenaa_1-1753755042294.png

 

 

0 Helpfuls
  • 400 Views
1 REPLY 1

J Siva
Kilo Patron

‎07-29-2025 07:22 AM

Hi @mail2veenaa 

The screenshots are not visible :(.

Check the below support article. It may resolve your issue.

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0780191

 

Regards,

Siva

 

0 Helpfuls