Error MessageSearch Service Error: The following fields are configured but cannot be found on the fo

mail2veenaa
Giga Contributor

mail2veenaa_0-1753754936892.png

Hi , 

 

I am new to ServiceNow. I had been working on the Incident form today and Looks like I modified something in the Dictionary for Short Description. The Fields are available in the form as below. But when I create an incident the error still Shows up. Any clue?

mail2veenaa_1-1753755042294.png

 

 

1 REPLY 1

J Siva
Tera Sage

Hi @mail2veenaa 

The screenshots are not visible :(.

Check the below support article. It may resolve your issue.

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0780191

 

Regards,

Siva