Filter and search modification on location field on all ITSM TASK RECORDS.

[Abhilasha G T]

Hi Team,

AC1: When manually populating (as an itil user) a Location reference field on any ITSM Task (INC, CHG, CHGTASK, RITM, SCTASK, PRB) and Technical Service Offerings and in all views (including SOW), only locations of below Location Type should be selectable:
Global
Region
Country
Site
Locations whose Lifecycle Stage != End of Life

AC1.5: On any ITSM Task (INC, CHG, CHGTASK, RITM, SCTASK, PRB) when the location field is being Auto-Populated (i.e. Integration/BR) (i.e. when the system auto-populates based off the Requested For user's location), the Location field Should allow PX Location Sites to be selected as well.

How to achieve this.

Regards,

Abhilasha G T

[Ankur Bawiskar]

@Abhilasha G T 

So what did you start with and where are you stuck?

[Abhilasha G T]

Hi Ankur,

Am not started yet, need the suggestion how to implement this.

Regards,

Abhilasha G T

[Ankur Bawiskar]

@Abhilasha G T 

unless you start you won't learn.

If my response helped please mark it correct and close the thread so that it benefits future readers.