Filter Configuration items base on selected Service Offering in Incident form

[Kasia5]

Hi All

In Incident form I have two fields:

service_offering and cmdb_ci - both reference to tables

I need to filter cmdb_ci field base on what has been selected in service_offering. 

Values from these fields are connected in cmdb_rel_ci table like below:

Parent: serviceoffering1

Type: Depends on::Used by

Child: configurationItem1

What can I do to prepare this filter?

Thanks in advance for help

[Vishal Jaswal]

Hello @Kasia5 

A service offering is associated with a service and a service is associated with a Model ID (cmdb_model).

If you can elaborate your business requirement further then it will be easy to understand and have better suggestion.