Flow Designer Approvals

suneel226
Tera Contributor

Hello!

 

I am working on a simple practice assignment and the requirement is 

 

 

1. Should move for approval to the requester manager mentioned in the form
a. If approved by the manager the one task has been attached for fulfillment and it should be assigned to any assignment grp
b. If rejected, the item or request is closed rejected.

catalog item is "Asset Procurement" under the hardware category
Triggered as "Service Catalog"
Action as "Get Variables from "Asset Procurement".

 

Want to know what should be the Flow logic with "condition label" and "condition" according the above requirement.

 

Thanks

1 ACCEPTED SOLUTION

Aman Kumar S
Kilo Patron

Hi @suneel226 

Can you check for that record, if the manager to whom this approval should be sent to is active?
Instead of a test run, you can also try to create a new ticket and validate.

 

Best Regards
Aman Kumar

View solution in original post

9 REPLIES 9

So are you saying that the approval record's state is set to 'Skipped' automatically?

I am not sure. But it throws me an error as shown in the screenshot

Aman Kumar S
Kilo Patron

Hi @suneel226 

Can you check for that record, if the manager to whom this approval should be sent to is active?
Instead of a test run, you can also try to create a new ticket and validate.

 

Best Regards
Aman Kumar

Yes, Aman! It worked now. A task is created.

 

The following question is When I am creating an action as "create a catalog task" with the requested item triggered as "requested item". The respective fields are not appearing to set the field as "assignment group"

Can you share the correct screenshot, I think you have shared ask for approval one.

 

Best Regards
Aman Kumar