Flow designer workflow deletes user profile from the group and not remove

[CarolMa6]

Hi, 

The user submits a request, and their manager approves or rejects it. If the request is approved, the user is added to the idea group and assigned a catalog task. Once the task is completed and closed, the user should be removed from the group.

Currently, the workflow is mistakenly deleting the user’s profile instead of just removing them from the group. The correct action should be to only remove the user from the group.

Regards 

CarolMa

[Laveena_A · Accepted solution]

Hi @CarolMa6 

I’ve identified the issue — it’s with the final action "Delete Record."

Under "Record" the reference should stop at "Group Member", but it’s extended to "User", which is causing the user deletion.

Happy to address any follow-up queries. If this fix resolves the issue, please mark it as Helpful and Accept the solution to close the loop.

[Saurabh Gupta · Accepted solution]

Hi @CarolMa6 

In the below action you need to delete the entry from sys_user_grmember not from sys_user. I think you are deleting the sys_user record. You should correct it, flow will start working fine.

C	If the provided solution meets your needs, kindly consider marking it as helpful and accepting it as the solution. This helps others who may have similar questions.

[palanikumar · Accepted solution]

Hi @CarolMa6 ,

You can delete the record using the output of "create or update" step (2nd Screenshot). Create you pass this as input to Delete Record step and see whether it is working

[Laveena-Agarwal · Accepted solution]

Hi @CarolMa6 

It’s with the final action "Delete Record."
Under "Record", the reference should stop at "Group Member", but it’s extended to "User", which is causing the user deletion.

If this fix resolves the issue, kindly mark it as Helpful and Accept the solution.

[Laveena_A · Accepted solution]

Hi @CarolMa6 

I’ve identified the issue — it’s with the final action "Delete Record."

Under "Record" the reference should stop at "Group Member", but it’s extended to "User", which is causing the user deletion.

Happy to address any follow-up queries. If this fix resolves the issue, please mark it as Helpful and Accept the solution to close the loop.

[Saurabh Gupta · Accepted solution]

Hi @CarolMa6 

In the below action you need to delete the entry from sys_user_grmember not from sys_user. I think you are deleting the sys_user record. You should correct it, flow will start working fine.

C	If the provided solution meets your needs, kindly consider marking it as helpful and accepting it as the solution. This helps others who may have similar questions.

[palanikumar · Accepted solution]

Hi @CarolMa6 ,

You can delete the record using the output of "create or update" step (2nd Screenshot). Create you pass this as input to Delete Record step and see whether it is working

[Laveena-Agarwal · Accepted solution]

Hi @CarolMa6 

It’s with the final action "Delete Record."
Under "Record", the reference should stop at "Group Member", but it’s extended to "User", which is causing the user deletion.

If this fix resolves the issue, kindly mark it as Helpful and Accept the solution.