I am experiencing an issue with a flow. The flow is configured to trigger when an inbound email has the subject "New User". It should create a planned task using the details from the email. The flow is currently active. Although I have sent multiple emails to SN with the subject New User, it hasn't created any planned tasks. I'm unsure what else to verify. Any suggestions?
These are the screenshots of my flow
Thanks
Julio
Hi @juliochacon23 ,
I have never tried Inbound Email trigger in Flow, but I just tried it on my PDI.
At first, currently, Email related function looks limited enabled according to here.
So I just insert Email record manually instead of sending from my Email client as below:
Then, I created a workflow with having Inbound Email Trigger as below:
And here is the result of Test it.
From this test result, the trigger could find my test Email record with having subject "testtest", and task record creation also completed. In my PDI, I can find a task table, so just use it instead of your "planned_task".
So, what you should do first is check Email table whether your test email was exist in there, or not.
Next, please test your flow by selecting the received Email on "Email Record".
I hope this would help you.
Thanks!
