We created, trained and published NLU module for different languages. But VA is working fine with English utterances that we have provided manually. But for other added language VA is not picking utterances.
Hi Guys, How do I enable the search for employees using employee# in the Next Experience AI Search? Right now, it will only search using names. Thank you in advance.
I want to configure quick link for Employee Center Portal. We have Norwegian users and English users. Based on their language it should take them to different links. Link is configured in sn_ex_sp_external_link table. How can I achieve this?
Hi, We have recently upgraded our system to Washington and we have noticed that the Notification bell is throwing out every single alert including those that were updated by System. Is there a way to restrict this type of notification alert, as it i...
Hi, I am getting this message - Cannot find g_form on the page, please refer to the test steps I am using along with the error message
multiple NdisWan" entries are created in Network adapter tables. I tried to look for a solution but did not find any, kindly help.
To whom it may concern, I hope you are doing well. I am receiving the following logs and errors from the flow engine log entries page, any assistance will be greatly appreciated. I am following the documentation below to create Terraform Catalog Item...
I have translate all the topics in VA by using machine translator. But only component messages are translating to other language. And messages we written in script are not translating. in above code all the message with gs.getmessage are not transla...
Hi All,I have a requirement to make a UI Page which will have dynamic rows and called from a UI action like below. above given table I need to make in UI page in which there is '+' sign which will add a row and '-' will remove the row.I have a create...
According to this page Virtual Agent URL parameters (servicenow.com) in the ServiceNow documentation it is possible to pass in some initial search text when initiating a new connection using the sysparm_search_text parameter. This doesn't seem to wo...
Hi Team,Anyone has any guide regarding Incident states and its definition(use) old/New model.Thanks
I have a list collector variable called application_name which refers to the service table. I want the managed_by person which is in the service table to be the approver. I am writing the below script but it is returning empty valuesvar approvers =[]...
Hi Community, I have requirement in which the max length of variable is 9, I have done that using max_length=9. But how to set minimum variable length is 8 as well? Or Maximum and minimum length should be same for variable.
Hello folks, I have a requirement where i am submitting catalog form which is creating ritm and ctask but with the same workflow i need to create another ritm and one associated task which will get assigned to Service Desk for reporting purpose . Sce...
I want to set up Service portal on my teams app. However, the embedded portal at the moment is employee center. Do any of you know how to configure this and make a new tab for service portal? (Or even something new websites?)
