Hi all, We have implemented the change request module in now mobile application and now we can able to create change request. Now we want to show few fields in the ticket detail page. Please let me know how we can achieve this requirement
Hi all, Does anyone know which property defines the colour of the border of the search box inside the filter navigator? It is shown below. Any assistance is much appreciated. ThanksBen G
We have 2 date fields warranty and retire. Based on the value filled in warranty , 1 year should to be added to that and update retire. Please suggest.
I already have made a script which works fine but doesn't work in "Service Operation Workspace" I know I should click the "Workspace Form Button" and then write a script there but I have tried but it still keeps trying to force me put all the manda...
I tried to change the Priority in the incident list view, but its not updating with new value. I want to know that is it possible to change the Priority through the Incident's List View?
HI Community, I have a requirement, catalog task need to be assigned to assignment group based on selection of option from the variable.In catalog item there is variable called "license is requested for" reference field referred to alm_hardware table...
I wanted to assign the priority and eventually the assignment group and category in the Topic then pass it to the Topic block for ticket creation. Do I assign it via the Script variable on the left? The second screen shows where I added the varia...
Hello All, I have a strange case where the flow is not updating the data of a RITM variable for a date field, but is doing so for all other fields after the washington release. Same functionality is working in Utah instance. Can someone know the reas...
Hi All, I'm trying to configure a VTB ticket: I would like to add 'priority' field to it. Thanks!
Hi, I have completed the integration for the SNOW software with ServiceNow. The instance receiving datas from SNOW tool. But few records, devices are missing. What is the reason for this and how can i solve this
Hi, Community. We have a requirement where Company A has different help text from Company B on a Record Producer variable/field.Can anyone assist how we can translate it? Since we want to make a dynamic helptext based on Company, can you please share...
Hi, I am looking for search connector for GitHub for getting the data into the AI Chatbot
Hello,i have a lookup variable which has country data (like: australia, england, china, etc),i want to set these lookup values based on the logged in user country location. example: if requested for country = (India IN), then the variable (what count...
Hi All, Having a requirement, on the catalog form there are two fields one is choice field and the other field is date field. the choice field having options called - 1day , 1 week, 1month, 6months. if the choice field is selected as 'one week'. th...
Reference variable to select a group: groupname('OIT ITD' is the group name we are selecting) Reference variable to select members from the group entered above: itd_approval_name Script Include named: findgroupmembers(function findgroupmembers(group...
