Hello All -
I am creating a voice ai assistant. Genesys is provider. When i do the configuration, it works well. and Testing form the Designer page works well. but when i try to call form Genesys console, it says .."... please upgrade from trial number and immediately it says , welcome to Twilio.. and" getting disconnected.. this weird when i use Genesys, it goes as Twilio and getting disconnected. While i scout, i found one system property - sn_voice_test_ui.softphone_websocket, which point to Twilio URL , even i changed this URL to Genesys URL , but no luck, is it something bug with tool (..I assume) or my configuration ( this is straight forward and nothing much i need to do), any help will highly appreciated. @Victor Chen @navyapandir
Regards,
PaulSylo
To be is to do. To do is to be.
