getting undefined while accessing multi row variable set variables in the email notification

[sinu2]

I have one Multi row variable set in my catalog item and the same i wanna get in my approver email notification

1.but while accessing those values with toString() method i am getting "undefined"

2. and even for getDisplayvalue() also coming same

3. but when i accesing directly , it is priting sys_id's

if (gr.variables.move_for == 'group')
		{
			var mrvs_data_group = '';
		var mrvs_group = gr.variables.group_move_mrvs; //replace with the internal name of your MRVS
		var rowCount = mrvs_group.getRowCount();
		for (var i = 0; i < rowCount; i++) {
			var row_group = mrvs_group.getRow(i);
			mrvs_data_group += '\n----------' + '\n' +
				'User: ' + row_group.user.name.toString() + '\n' +
				'To Home Base: ' + row_group.to_home_base_bulk.name.toString() + '\n' +
				'To Floor: ' + row_group.to_floor_bulk.name.toString() + '\n' +
				'To Space: ' + row_group.to_space_bulk.name.toString() + '\n' +
				'Date: ' + row_group.employee_requested_move_date + '\n' +
				'From Home Base: ' + row_group.from_home_base.name.toString() + '\n' +
				'From Floor: ' + row_group.from_floor.name.toString() + '\n' +
				'From Space: ' + row_group.from_space.name.toString() + '\n' ;
				
	    }
		
		template.print('Move Participants: ' + mrvs_data_group.toString());
		}

[Sohithanjan G]

Its already there

[sinu2]

hi @Sohithanjan G 

as per your suggestion i have modified and tried your script now not even field labels are also not printing

if (gr.variables.move_for == 'group')
		{
			var mrvs_data_group = '';
		var mrvs_group = gr.variables.group_move_mrvs; //replace with the internal name of your MRVS
		var rowCount = mrvs_group.getRowCount();
	for (var i = 0; i < rowCount; i++) {
    var row_group = mrvs_group.getRow(i);
    var user = row_group.variables.user.displayValue || '';
    var toHomeBaseBulk = row_group.variables.to_home_base_bulk.displayValue || '';
    var toFloorBulk = row_group.variables.to_floor_bulk.displayValue || '';
    var toSpaceBulk = row_group.variables.to_space_bulk.displayValue || '';
    // Similarly, get other field values

    mrvs_data_group += '\n----------' + '\n' +
        'User: ' + user + '\n' +
        'To Home Base: ' + toHomeBaseBulk + '\n' +
        'To Floor: ' + toFloorBulk + '\n' +
        'To Space: ' + toSpaceBulk + '\n' +
        'Date: ' + row_group.variables.employee_requested_move_date + '\n' +
        'From Home Base: ' + row_group.variables.from_home_base.displayValue + '\n' +
        'From Floor: ' + row_group.variables.from_floor.displayValue + '\n' +
        'From Space: ' + row_group.variables.from_space.displayValue + '\n';
}
		
		template.print('Move Participants: ' + mrvs_data_group.toString());
		}

[Sohithanjan G]

Can you share your complete script here

[sinu2]

@Sohithanjan G please find below complete script

if (gr.cat_item == gs.getProperty('imc_cat_item_move_request')) { //sys_id for 'move request'
		if (gr.variables.move_for == 'individual'){
			template.print('\nItem Description: \n' + gr.description + '\n');
		}
		if (gr.variables.move_for == 'group')
		{
			var mrvs_data_group = '';
		var mrvs_group = gr.variables.group_move_mrvs; //replace with the internal name of your MRVS
		var rowCount = mrvs_group.getRowCount();
		for (var i = 0; i < rowCount; i++) {
			var row_group = mrvs_group.getRow(i);
			mrvs_data_group += '\n----------' + '\n' +
				'User: ' + row_group.user.name.toString() + '\n' +
				'To Home Base: ' + row_group.to_home_base_bulk.name.toString() + '\n' +
				'To Floor: ' + row_group.to_floor_bulk.name.toString() + '\n' +
				'To Space: ' + row_group.to_space_bulk.name.toString() + '\n' +
				'Date: ' + row_group.employee_requested_move_date + '\n' +
				'From Home Base: ' + row_group.from_home_base.name.toString() + '\n' +
				'From Floor: ' + row_group.from_floor.name.toString() + '\n' +
				'From Space: ' + row_group.from_space.name.toString() + '\n' ;
				
	    }
		
		template.print('Move Participants: ' + mrvs_data_group.toString());
		}
	}

[Sohithanjan G]

Where are you defining gr.. ? give that too